Legal Notice

This website and online store are operated by Restavault Group Oy under the trade name DeepOff.

Company Information

Trade name: DeepOff
Legal company name: Restavault Group Oy
Business ID: 3588391-5
VAT number: FI35883915
Company type: Finnish limited liability company
Country of registration: Finland

Registered Address

Restavault Group Oy
Kerttulinkuja 3 D 50
00810 Helsinki
Finland

Contact Information

For customer support, order questions, shipping, returns, refunds, damaged products, or general inquiries, please contact us by email:

Email: info@deepoff.de

We aim to respond to customer support messages within 1–2 business days.

Responsible Operator

The operator responsible for this website and online store is:

Restavault Group Oy
Business ID: 3588391-5
Finland

DeepOff is the trade name used for the online store and products sold through this website.

Online Store and Product Information

DeepOff sells wellness, relaxation, comfort, and sleep-support products through its online store.

Product information, prices, shipping costs, delivery estimates, taxes, and available payment methods are shown on the website and/or at checkout before an order is placed.

Customer Policies

The following policies apply to purchases made through this website:

• Terms & Conditions

• Shipping & Delivery Policy

• Returns & Refunds Policy

• Privacy Policy

These policies are available on our website and explain the terms of purchase, delivery, returns, refunds, data processing, and customer rights.

Consumer Rights

Nothing in this Legal Notice or in our store policies is intended to limit your mandatory consumer rights under applicable consumer protection laws.

If you are a consumer located in the European Union, you may have statutory rights relating to order cancellation, withdrawal, returns, refunds, faulty products, and the EU legal guarantee.

Dispute Resolution

If you have a concern or dispute regarding an order, please contact us first at:

info@deepoff.de

We will try to resolve the issue directly and fairly.

If the matter cannot be resolved directly, consumers may have the right to contact an appropriate consumer dispute resolution body or authority in their country of residence, in accordance with applicable law.

Liability for Website Content

We make reasonable efforts to keep the information on this website accurate and up to date.

However, product details, prices, availability, delivery estimates, and other information may change from time to time. We reserve the right to correct errors, update information, or modify website content where necessary.

Intellectual Property

All content on this website, including text, images, product descriptions, graphics, logos, design elements, branding, and layout, is owned by or licensed to Restavault Group Oy / DeepOff unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without our prior written permission.

Last Updated

This Legal Notice was last updated on 11.6.2026