This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase products from our online store. We act as a data controller for the personal data we process in connection with our services.
Data Controller
Restavault Group Oy
Address: Kerttulinkuja 3, Finland
Contact Email: info@deepoff.de
You can contact us regarding privacy matters at the email above.
Personal Data We Collect
We may collect the following categories of personal data:
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Contact details: name, email address, phone number.
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Order and delivery details: billing and shipping address, products ordered, payment status.
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Account information: login details if you create an account.
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Communication data: messages you send to us, customer support requests.
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Technical data: IP address, browser type, device information, approximate location.
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Usage data: pages visited, time spent, clicks, collected via cookies and similar technologies.
Purposes of Processing
We use your personal data for the following purposes:
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To process and deliver your orders and provide customer support.
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To manage your account, if you create one.
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To send you important information about orders, payments, or service changes.
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To improve our website, products, and marketing based on aggregated usage data.
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To send marketing communications, where permitted by law and your preferences.
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To comply with legal obligations (e.g., accounting and tax rules).
Legal Bases
We process your personal data based on one or more of the following legal bases under the GDPR:
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Performance of a contract: processing your orders.
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Compliance with legal obligations: e.g., tax and accounting requirements.
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Legitimate interests: improving our services and preventing fraud.
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Your consent: e.g., for certain marketing or non-essential cookies.
Data Sharing
We may share your personal data with trusted third parties who help us operate our business, such as:
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Payment providers
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Shipping companies, warehouses, and logistics partners
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IT and analytics providers
These partners only process your data on our instructions and under appropriate data protection agreements.
International Transfers
If your personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or other GDPR-approved mechanisms.
Data Retention
We retain your personal data only as long as necessary for the purposes described above or to comply with legal requirements. For example, order and invoicing data may be stored for a minimum period required by accounting laws.
Your Rights
As an EU/EEA data subject, you have the following rights:
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Access your data
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Correct inaccurate data
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Request deletion
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Restrict or object to processing in some cases
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Data portability
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Lodge a complaint with your local data protection authority
Cookies and Tracking
We use cookies and similar technologies to:
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Operate the website
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Analyse usage
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Support marketing (where permitted)
For more details, please see our Cookie Notice.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.