These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing the site or placing an order, you agree to be bound by these Terms.
Company Details
The online store is operated by [Company Name], a limited liability company registered in Finland. Our registered address and company details are provided on the Contact and Legal pages of the website.
Use of the Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
Product Information
We aim to describe and display products as accurately as possible. However, minor variations in colour, design, or packaging may occur. Product images are for illustrative purposes only.
Prices and Taxes
All prices are shown in euros (EUR) and typically include value-added tax (VAT) where applicable. Any additional costs, such as shipping fees, will be displayed at checkout before you confirm your order.
Ordering and Contract
By placing an order through our website, you make an offer to purchase a product. We accept your offer and conclude a contract when we send an order confirmation email. We reserve the right to refuse or cancel an order, for example in cases of pricing errors, suspected fraud, or lack of stock.
Payment
You must pay for products at the time of ordering using one of the payment methods offered at checkout. Payments are processed securely by third-party payment providers. We do not store full payment card details on our servers.
Shipping and Delivery
Shipping methods, estimated delivery times, and applicable fees are described in our Shipping & Delivery Policy. Delivery times are estimates and not guaranteed.
Returns and Refunds
Your rights to return products and obtain refunds are described in our Returns & Refunds Policy. Nothing in these Terms is intended to reduce your mandatory rights under consumer protection laws.
Warranty and Defects
If a product is defective or does not conform to the contract, you may be entitled to repair, replacement, price reduction, or refund in accordance with applicable law. Please contact us as soon as you notice a problem.
Wellness Disclaimer
DeepOff products are designed for wellness and relaxation purposes only. They are not medical devices and are not intended to diagnose, treat, or cure any disease or medical condition. Always consult a qualified healthcare professional regarding any health concerns.
Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to a purchase is limited to the amount you paid for the product in question, except where mandatory law provides otherwise.
Governing Law and Disputes
These Terms are governed by the laws of Finland, without regard to its conflict of law rules. If you are an EU consumer, you may also have the right to bring claims in your country of residence. In case of a dispute, we will aim to resolve it amicably; if no agreement is reached, disputes may be brought before the competent courts or an appropriate dispute resolution body.
Changes to These Terms
We may update these Terms from time to time. The version applicable to your purchase is the version in force at the time you placed your order. The latest version will always be available on our website.